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Emotional intelligence in the workplace

Enhancing emotional intelligence in the workplace is proven to support change and enhance performance for individuals and teams.

Emotional intelligence is the ability of a person to recognise, understand and control thier own emotional state and the impact that their emotional state is having on their behaviours (intrapersonal)...

coupled with the ability to notice and interpret the emotions of others and the impact others’ emotions may be having on the interaction between the two (interpersonal).